7aaa manual - copy
Call Center
 

Installation, Programming, Service, Owners & Users Manuals. 

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Definity Release 9.0 Call Center Library on CD

CD Only
The following manuals are included on the CD Library.

Definity Release 9.0 BCMS Operations

 

190    Pages

Searchable Format.

Definity Release 9.0 Call Vectoring Expert Agent Selection

 

738    Pages

Searchable Format.

Definity Release 9.0 CentreVu Advocate V9 User Guide

 

230    Pages

Searchable Format.

Definity Release 9.0 CMS Custom Reports

 

196    Pages

Searchable Format.

Definity Release 9.0 CMS External Call History Interface

 

 49   Pages

Searchable Format.

Definity Release 9.0 CMS Forecast

 

 182   Pages

Searchable Format.

Definity Release 9.0 CMS Reports

 

573    Pages

Searchable Format.

Definity Release 9.0 CMS Software Installation and Setup

 

260    Pages

Searchable Format.

Definity Release 9.0 CMS Switch Connections and Administration

 

274    Pages

Searchable Format.