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Call Center documents
Call Center documents
Installation, Programming, Service, Owners & Users Manuals.
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Definity Proligic Solutions Call Center documents Library on CD
CD Only
The following manuals are included on the CD Library.
Definity Proligic Solutions ACD Agent Instructions (G1, G3, and System 75) I-5
100 Pages
Searchable Format.
Definity Proligic Solutions ACD Call Center R8 Guide I-2
430 Pages
Searchable Format.
Definity Proligic Solutions ACD Supervisor Instrucions (G1, G3, and System 75) I-4
90 Pages
Searchable Format.
Definity Proligic Solutions Basic Call Management System (BCMS) Operations I-2
190 Pages
Searchable Format.
Definity Proligic Solutions Call Vectoring Expert Agent Selection (EAS) Guide I-4
710 Pages
Searchable Format.
Definity Proligic Solutions CenterVu Agent Installation and Administration I-1
176 Pages
Searchable Format.
Definity Proligic Solutions DEFINITY Extender Remote Module System User’s Guide I-2
71 Pages
Searchable Format.
Definity Proligic Solutions DEFINITY Extender Switch Module System Administrator’s Guide I-3
108 Pages
Searchable Format.
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