Definity Call Center Information Library on CD
CD Only
The following manuals are included on the CD Library.
The following manuals are included on the CD Library.
Following Manuals Included on CD
BCMS Operations I-2
Call Vectoring- Expert Agent Selection I-6
CentreVu Advocate V9 User Guide I-1
CMS Custom Reports I-2
CMS External Call History Interface I-5
CMS Forecast I-1
CMS Reports I-2
CMS Software Installation and Setup I-4
CMS Switch Connections and Administration I-3
Guide to ACD Call Centers I-4
