DEFINITY ECS Release 8.2 Call Center Documents Library on CD
CD only
The following manuals are included on the CD Library.
The following manuals are included on the CD Library.
BCMS Operations I-2
Call Vectoring Expert Agent Selection I-4
CMS Custom Reports I-2
CMS External Call History Interface I-1
CMS Reports I-1
CMS Software Installation and Setup I-1
Guide to ACD Call Centers I-2
